Terms of Service

Last Updated: August 23, 2026

Welcome to Lunex. These Terms of Service establish the rules that apply when you access our website, browse our store, purchase products, or use any services provided through our website.

By using the Lunex website, you acknowledge that you have read and agree to these Terms. If you do not agree with them, please discontinue use of our website.

1. Using Our Website

You agree to use the Lunex website only for lawful purposes and in a way that does not compromise the operation, security, or availability of our services.

You must not:

Use the website for fraudulent or unlawful purposes;
Violate applicable laws or regulations;
Attempt to access restricted systems or areas without authorization;
Upload viruses, malicious code, or harmful software;
Interfere with the website's functionality or security;
Infringe upon the rights of Lunex or third parties.

2. Products and Descriptions

We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, and availability information.

However, the actual appearance of a product may vary slightly from its online representation due to factors such as screen settings, lighting, photography conditions, manufacturing variations, or product updates.

Lunex may correct errors or update product information, prices, and availability at any time without prior notice.

3. Orders

When placing an order, you agree to provide accurate and complete information required for payment, processing, and delivery.

Submitting an order constitutes a request to purchase the selected products. Lunex reserves the right to accept, decline, or cancel an order when appropriate.

An order may be declined or canceled for reasons including:

Product availability;
Payment authorization problems;
Pricing or listing errors;
Suspected fraudulent activity;
Incorrect or incomplete information;
Legal or regulatory requirements.

If an order is canceled after payment has been collected, the applicable amount will be refunded.

4. Prices and Payment

All product prices are displayed in the applicable currency and may be changed at any time without prior notice.

The total amount payable will be shown during checkout and may include applicable taxes, shipping charges, or other fees.

Payments are processed through third-party payment providers. By submitting payment information, you authorize the applicable provider to process the transaction associated with your purchase.

5. Shipping and Delivery

Any delivery timeframe displayed on our website is an estimate and should not be interpreted as a guaranteed delivery date.

Delivery may be affected by customs procedures, carrier delays, weather, public holidays, seasonal demand, transportation disruptions, or other circumstances beyond our reasonable control.

For further information, please review our Shipping Policy.

6. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund Policy and Return and Exchange Policy.

Nothing in these Terms is intended to remove, limit, or waive any consumer rights that cannot legally be excluded.

7. Intellectual Property

Unless otherwise stated, the materials available on the Lunex website—including text, photographs, graphics, logos, designs, videos, product images, software, and page layouts—are owned by Lunex or used with appropriate authorization.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

8. Third-Party Providers

Lunex may use third-party companies to provide services such as:

Payment processing;
Shipping and fulfillment;
Website hosting;
Analytics;
Advertising;
Customer support.

These providers may have their own terms and privacy policies. Lunex is not responsible for the independent practices or availability of third-party services except where liability cannot legally be excluded.

9. External Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience and do not necessarily represent an endorsement by Lunex.

We are not responsible for the content, security, availability, products, services, or privacy practices of external websites.

10. Website Disclaimer

To the extent permitted by applicable law, the Lunex website and its content are provided on an "as is" and "as available" basis.

We make reasonable efforts to maintain accurate and reliable information, but we do not guarantee that the website will always operate without interruption, errors, or technical problems.

Nothing in these Terms excludes any legal warranty or consumer protection right that cannot legally be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Lunex will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, our website, products, or services.

Where liability may legally be limited, Lunex's liability relating to a specific purchase will generally not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of the Lunex website is also governed by our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.

13. Changes to These Terms

Lunex may revise these Terms of Service when necessary to reflect changes to our business, website, services, or applicable legal requirements.

Updated Terms will be published on this page together with a revised "Last Updated" date.

Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

14. Applicable Law

These Terms shall be interpreted in accordance with the laws applicable to Lunex's operations, subject to any mandatory consumer protection provisions that apply to your purchase or place of residence.